A: We support flexible trade terms, including EXW, FOB, CFR, and CIF. We have long-term partnerships with several major shipping companies and freight forwarders, and can recommend the most cost-effective and secure sea, air, or multimodal transport solutions based on your destination and time requirements, and assist with export customs clearance.

A: We use sturdy, rust-proof and moisture-proof standard export packaging, such as steel strapping, wooden pallet reinforcement, and waterproof paper/plastic film wrapping, to ensure that the goods can withstand common risks such as moisture and bumps during long-distance sea transportation. We can also provide customized packaging according to your specific requirements.

A: Absolutely. We offer a wide range of value-added processing services, including but not limited to: cutting (to size, plasma, laser), slitting, punching, bending, welding, and surface treatment. Please provide your detailed drawings or technical requirements, and our technical team will evaluate them and provide a solution and quotation.

A: We place great importance on product quality and customer satisfaction. Upon receiving any quality-related feedback, we will immediately initiate an investigation. If a pre-shipment quality issue within our responsibility is confirmed, we will actively negotiate a solution, including replacement, exchange, or compensation according to the contract terms. Our goal is long-term cooperation, and we will resolve the issue responsibly.